They include; collection and retrieval of customer data, data entry, marketing, sales, among others. In order to speed up these business processes, CRM software can be integrated into the business.
source http://www.bing.com/news/apiclick.aspx?ref=FexRss&aid=&tid=4A01DF7589C842919D44C0B5468FB79A&url=https%3a%2f%2fthefutureofthings.com%2f14016-5-ways-crm-systems-transform-business-process-organization%2f&c=13487148701381856629&mkt=en-us
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