Today comes the latest startup in that category, a Dutch company called Kaizo, which uses AI and gamification to provide feedback on agents' work, tips on what to do differently, and tools to set and ...
source http://www.bing.com/news/apiclick.aspx?ref=FexRss&aid=&tid=8CD6C93AA6E147F2B4B6170D7339CC38&url=https%3a%2f%2fwww.yahoo.com%2fentertainment%2fkaizo-raises-3m-ai-based-153938495.html&c=6626374790301050735&mkt=en-us
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