We forget it now, but not that long ago, we had categories of CRM that included enterprise and SMB, and the two were decidedly different. Most CRM analysts had to decide which coverage to focus on.
source http://www.bing.com/news/apiclick.aspx?ref=FexRss&aid=&tid=64e914f70a7047de89c16d063dd3c692&url=https%3a%2f%2fwww.crmbuyer.com%2fstory%2fsalesforce-starter-is-integral-to-cover-the-crm-waterfront-177092.html&c=461220109682371718&mkt=en-us
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