Ian Allsop finds that having a strong CRM system brought benefits during lockdown and that the adoption of cloud-based system continues, but integration can still cause issues.
source http://www.bing.com/news/apiclick.aspx?ref=FexRss&aid=&tid=E878C135F2994A9B9BF8D1C373164C30&url=https%3a%2f%2fwww.civilsociety.co.uk%2ffinance%2fcovid-19-pandemic-accelerates-trends-in-crm.html&c=2763354693922126036&mkt=en-us
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